The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Can I upgrade my plan or features later?
You can purchase new or expanded features, or upgrade to a new plan at any time. There is no set...
How can I change my account or billing information?
If you need to update your account or billing information please login to your account here.
How do I cancel my Account?
You can cancel your account at any time by logining into the Client Area. There are no...
What happens if I go over the bandwidth limit for my account?
If you exceed the bandwidth limit for your account the overage amount will be automatically...
Payment for any of our services can be made from any country, worldwide via paypal.
Website was suspended - how long does it take to reactivate?
If your website has been suspended due to non payment of an invoice, once your invoice has been...
What happens if I don't pay on time?
OurÂ billing system sends multiple reminders to you before suspending the account. We send 3...
What is the cost for additional features?
You can always upgrade your account to a larger package. If you would rather purchase extra...